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Adults-Only Service Terms

TERMS OF SERVICE
for the Aefia adult AI companion and entertainment service

Effective date: 31 July 2026

Table of contents

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  • 1. Agreement, policies, and definitions
  • 2. Eligibility and nature of the Service
  • 3. Accounts, free access, and paid access
  • 4. Fixed-term cryptocurrency purchases
  • 5. Service operation, acceptable use, and third parties
  • 6. Licenses, User Input, and intellectual property
  • 7. Suspension, disclaimers, and liability
  • 8. Changes and final provisions
  • 9. Contact and legal requests

English version

These Terms of Service (the “Terms”) govern access to and use of Aefia, an adults-only AI companion and entertainment service available at https://aefia.com. By creating an Account, making a purchase, affirmatively accepting these Terms, or otherwise using the Service after these Terms are presented to you, you agree to be bound by them. You may use the Service only if you are at least 18 years old, have reached the age of legal majority, satisfy any higher local age requirement for adult content, have legal capacity to enter into this agreement, and may lawfully access the Service in your jurisdiction.

1. Agreement, incorporated policies, and definitions

1.1. These Terms form a binding agreement between each person who accesses or uses the Service (the “User,” “you,” or “your”) and the individual who privately operates and controls Aefia (the “Operator,” “we,” “us,” or “our”). Official support, privacy, payment, copyright, illegal-content, and compliance communications must be submitted through the dedicated channels identified in these Terms.

1.2. The Privacy Policy at /privacy, Cookie, Local Storage, Analytics and Advertising Technology Policy at /cookies, Acceptable Use, Age and Content Safety Policy at /acceptable-use, Cryptocurrency Payments, Activation and Refunds Policy at /payments-refunds, Copyright, DMCA, DSA and Illegal Content Policy at /copyright, AI Content and 2257 Compliance Statement at /2257, and any feature-specific or purchase-specific terms clearly presented before use or payment are incorporated into these Terms by reference and form part of this agreement.

1.3. If Checkout or another feature-specific interface displays a specific price, cryptocurrency asset, blockchain network, access period, payment deadline, material limitation, or other purchase term that conflicts with a general statement in these Terms, the specific term controls only for that purchase or feature. Promotional wording does not override the final information clearly presented before payment.

1.4. Nothing in these Terms excludes, restricts, or waives any right, remedy, guarantee, liability, or consumer protection that cannot lawfully be excluded or restricted. If mandatory law conflicts with these Terms, mandatory law controls to the extent of the conflict.

  • Operator: The individual who privately operates and controls Aefia, creates and curates its public AI Characters and character media, determines access and moderation rules, manages Service functionality, and operates the official contact and reporting channels.
  • Aefia / Service: The website, private text-based AI chat, fictional adult AI Characters, pre-created character pages and synthetic images and videos, text replies generated for private conversations, Accounts, browser-local conversation history, access controls, payment and activation features, advertising placements, text-based support and reporting tools, and related functionality made available at or through https://aefia.com.
  • User: A legally competent individual who is at least 18 years old, has reached the age of legal majority, satisfies any higher local age requirement for adult content, and may lawfully access the Service.
  • Account: A registered Account or, where accountless access is offered, a browser-, device-, session-, or Service-generated identifier used to provide access, remember settings, apply limits, associate a purchase, or enforce rules.
  • AI Character: A software-generated fictional adult persona created and presented for entertainment. An AI Character is not a real person and does not possess consciousness, emotions, intent, consent, legal capacity, property, money, or the ability to enter into a real-world relationship or transaction.
  • Service Content: The pre-created fictional character identities, names, biographies, personalities, stories, synthetic character images and videos, prompts, system instructions, text replies generated or curated through the Service, interfaces, designs, databases, software, branding, and other materials made available by or through the Service, excluding User Input.
  • Browser-Local Chat History: The persistent copy of private text messages and generated replies stored only in the User's browser on the current device or browser profile. Aefia does not maintain a persistent server-side copy and cannot restore locally deleted history.
  • User Input: Private text messages, prompts, instructions, preferences, feedback, URLs, transaction identifiers, and other text submitted through official support, privacy, payment, or reporting forms. Users cannot upload files, images, videos, audio, documents, galleries, or other media; cannot publish or create public character profiles; and cannot generate images or videos through the current Service.
  • Paid Access: Access to specified features for the fixed period displayed at Checkout. Paid Access is purchased through a one-time cryptocurrency transaction, does not renew automatically, and does not transfer ownership of the Service, an AI Character, model, database, or other Service Content.
  • Checkout: The interface that displays the binding price, accepted cryptocurrency asset, blockchain network, destination address or payment route, fixed access period, confirmation that the purchase is non-recurring, material limitations, and other payment information before the User sends funds.
  • Cryptocurrency Payment: A blockchain transaction made using only the asset and network displayed for the specific Checkout invoice. The current primary payment asset is USDT, but only the exact asset and network shown for the invoice are accepted.
  • Technical Records: Reasonable non-chat operational evidence such as timestamps, Account and session events, device and browser information, IP addresses, request routes and status codes, consent records, automated safety and security signals, support records, and payment or blockchain identifiers. Technical Records do not include a persistent archive of ordinary private-message bodies or generated replies.

2. Eligibility and nature of the Service

2.1. You must not use or attempt to use the Service if you are a minor, have not reached the age of legal majority, do not satisfy a higher local age requirement for adult content, lack legal capacity, or are prohibited by law from accessing the Service. You must not assist a minor in accessing the Service, share an Account or active session with a minor, or misrepresent age, eligibility, or location.

2.2. The Service provides private entertainment and companion-style interaction with pre-created fictional adult AI Characters. Depending on the active feature and applicable rules, text conversations may include romance, flirtation, adult themes, erotic roleplay, and fictional scenarios, together with access to pre-created synthetic character media. Detailed age, consent, content-safety, conduct, and prohibited-use rules are set out in the Acceptable Use Policy.

2.3. All public AI Character identities, names, biographies, personalities, stories, images, and videos are created in advance by the Operator specifically for the Service. Every AI Character presented in an adult context is a fictional adult who is at least 18 years old and is intended to appear clearly adult. Users communicate with those pre-created AI Characters only through private text chat.

2.4. Users cannot upload files or media, cannot publish or distribute character media, cannot create public character profiles, and cannot generate images or videos through the current Service. The public AI Characters and character media are synthetic fictional creations, not real models or performers and not intended to portray identifiable real persons. The Service does not provide real-person sexual deepfakes, public user-uploaded adult galleries, webcam performances, escort services, or offline dating. Additional information appears in the AI Content and 2257 Compliance Statement.

2.5. AI-generated text replies are probabilistic and may be inaccurate, inconsistent, repetitive, delayed, unexpected, offensive, incomplete, or contrary to a User's instructions. Browser-local history may provide limited context for later requests on the same browser profile, but the Operator does not promise that an AI Character will remember every prior message, behave consistently, remain permanently available, follow every preference, or produce a particular outcome.

2.6. AI Characters are not human partners, therapists, doctors, lawyers, financial advisers, emergency responders, performers, escorts, employees, or agents of the Operator. They cannot provide real-world consent, create legal obligations, own or receive money, arrange meetings, contact you outside the Service, or form a real-world relationship.

2.7. The Service is not professional or emergency advice and does not arrange real-world dating, sexual services, webcam services, employment, loans, investments, gifts, or transfers to an AI Character. You remain responsible for independently evaluating generated material and for your decisions, conduct, and use of outputs.

3. Accounts, free access, and paid access

3.0. Features, limits, models, response speed, media access, browser-local history, personalization, and other functionality may differ by access level, location, device, Account status, technical capacity, provider availability, and the current Service interface. Persistent chat history is stored only in the User's browser. Aefia does not promise that browser storage will remain available after browser cleanup, device changes, private-browsing sessions, profile removal, or local deletion.

3.1. Accounts and free access

  • Some features may be available without payment, without registration, or through a session-based identifier. Accountless and free use remain subject to these Terms, the incorporated policies, applicable limits, and enforcement controls.
  • Free access may be supported by advertising and may be subject to limits on message count, generation frequency, response length, conversation context, speed, pre-created media access, personalization, or other functionality.
  • Free access is provided at the Operator's discretion and may be modified, rate-limited, restricted, or discontinued, subject to applicable law. No permanent availability, AI Character, model, feature, or recoverable chat archive is promised for free use.
  • Information provided for registration, recovery, support, payment verification, or legally required eligibility checks must be accurate and must not impersonate another person. Ordinary use does not require a public real-name profile.
  • You are responsible for safeguarding credentials, devices, wallet access, recovery methods, and active sessions. You must promptly report suspected unauthorized access and must not sell, rent, lend, transfer, or share an Account.

3.2. Fixed-term Paid Access and fair use

  • Paid Access provides the features, fixed access period, and material usage conditions displayed immediately before purchase. It does not create ownership, exclusivity, permanent access, or unrestricted use.
  • Paid Access is always non-recurring. When the purchased access period expires, paid features stop or return to the available free level. Continued Paid Access requires a new purchase affirmatively initiated by the User.
  • Reasonable rate limits, fair-use controls, security checks, maintenance windows, moderation controls, provider limits, and anti-abuse measures may apply to Paid Access. Such controls must not be used to remove a non-waivable consumer right.
  • An Account and Paid Access are personal. They may not be sold, rented, transferred, shared, sublicensed, or used to operate a resale, Account-farming, automated-access, or commercial access-sharing service.
  • If a material paid feature becomes permanently unavailable or is materially reduced during an active access period, the Operator may provide restoration, a reasonable substitute, an extension, Account credit, a proportionate refund, or another remedy required by applicable law.
  • Where applicable consumer law grants rights concerning supply, conformity, updates, price reduction, withdrawal, termination, or reimbursement for a paid digital service, those rights remain available notwithstanding a general limitation in these Terms.

4. Fixed-term cryptocurrency purchases

4.1. The Service accepts payment only in cryptocurrency. The binding price, accepted asset, blockchain network, destination address or payment route, fixed access period, payment deadline, material limitations, and confirmation that the purchase is non-recurring are those displayed at Checkout immediately before payment.

4.2. Every purchase is a one-time transaction. The Service does not offer subscriptions, automatic renewal, recurring charges, automatic wallet debits, stored payment mandates, or authorization for future payments. When Paid Access expires, the Operator does not initiate another charge; a new period requires a new Checkout and a new transaction initiated by the User.

4.4. A blockchain transaction may be technically irreversible. That technical characteristic does not eliminate any statutory right, remedy, refund, withdrawal right, cancellation right, conformity right, or consumer protection that cannot lawfully be excluded.

4.5. Paid Access is normally activated after the correct payment is detected, the required blockchain confirmations are reached, the transaction is matched to the correct invoice and Account or session, and reasonable fraud, security, payment-confirmation, and reconciliation checks are completed. The access period begins on activation unless Checkout clearly specifies a later start time.

4.6. You are responsible for using the exact asset, network, destination address, amount, and any memo or tag displayed for the invoice. A transfer using the wrong asset, network, address, amount, token contract, memo, or tag may be delayed, rejected, or technically unrecoverable.

4.7. The Operator may request information reasonably necessary to identify a transaction, verify control of the relevant Account or session, investigate duplicate or missing activation, process a lawful refund, prevent fraud, or comply with law. The Operator will never request a seed phrase, private key, full wallet or exchange password, or one-time authentication code.

4.8. Where a paid digital service is not supplied, is materially non-conforming, or is materially changed during an active access period, the User may be entitled to restoration, conformity, a reasonable substitute, a price reduction, termination, reimbursement, or another mandatory remedy under applicable law.

4.9. The Operator may require a reasonable opportunity to investigate and remedy a verified activation or service failure before another remedy is provided, where applicable law permits.

4.10. Blockchain network fees, exchange fees, wallet fees, conversion charges, and third-party provider fees may apply as disclosed by the relevant provider or Checkout. The Operator is responsible only for fees that applicable law or the purchase terms place on the Operator.

4.11. Payment, activation, support, fraud-prevention, refund, and blockchain records may be retained as described in the Privacy Policy for accounting, reconciliation, security, legal claims, and compliance.

4.3. Checkout and the Payments Policy control transaction details
Payment activation, blockchain confirmations, supported assets and networks, invoice expiration, incorrect transfers, underpayments, overpayments, duplicate payments, withdrawal, cancellation, refunds, and payment disputes are governed by the Cryptocurrency Payments, Activation and Refunds Policy at /payments-refunds and the material terms displayed at Checkout.

5. Service operation, acceptable use, third parties, and advertising

  • ACCEPTABLE USE: You must comply with the Acceptable Use Policy at /acceptable-use. It contains the detailed age, minor-safety, consent, sexual-content, real-person, privacy, illegal-activity, technical-abuse, scraping, and advertising-integrity rules.
  • PRIVATE TEXT INPUT ONLY: Users may submit only private text messages, prompts, instructions, and preferences through AI chat. Users cannot upload files, images, videos, audio, documents, galleries, or other media; cannot publish or create public character profiles; and cannot generate images or videos through the current Service.
  • PRIVATE CHAT HANDLING: The current message and limited browser-supplied context are processed transiently through Service and AI-provider infrastructure solely to generate and deliver a text reply. Aefia does not persistently store ordinary private messages or generated replies, does not maintain a server-side conversation archive, and does not routinely access or manually review ordinary private chats. The Operator may see text only when a User voluntarily includes it in an official form or otherwise expressly provides it for support, reporting, or legal purposes.
  • TEXT-BASED OFFICIAL FORMS: Official support, privacy, payment, and reporting forms may accept text, URLs, transaction identifiers, Account or session references, and other textual evidence. File and media uploads are not supported. Submitting text through a form does not make it public and does not authorize unlawful, unnecessary, or prohibited content.
  • LOCAL LAW: You are responsible for determining whether adult content, AI companion services, cryptocurrency payments, and the features you use are lawful in your jurisdiction. The Operator may restrict access by location where reasonably required by law, provider rules, court orders, or material compliance risk.
  • SERVICE DEPENDENCIES: The Service may depend on AI providers, hosting, non-chat databases and storage, content-delivery networks, security services, authentication, analytics, payment infrastructure, blockchain networks, and advertising partners. Their systems may affect availability, latency, output quality, payment confirmation, or feature operation. Aefia does not use these systems to maintain a persistent archive of ordinary private chats.
  • VALID SERVICE CHANGES: The Operator may maintain, update, replace, add, remove, or modify features for valid reasons including security, legal compliance, prevention of abuse, provider or model availability, technical compatibility, capacity, performance, accessibility, product improvement, or changes in user demand.
  • PAID-SERVICE CHANGES: A change will not impose an additional charge on an existing purchase. Where required by law, affected Users will receive clear information about a material change and any advance notice, continued-access option, termination right, proportionate refund, or other mandatory remedy.
  • MAINTENANCE AND SECURITY: The Operator may perform planned or emergency maintenance, deploy updates, change infrastructure, address incidents, or temporarily limit functionality. Reasonable efforts may be made to minimize material disruption, but uninterrupted or error-free operation is not guaranteed.
  • ADVERTISING: Free access may display clearly identifiable advertisements supplied by independent advertising partners. An advertisement is not an AI Character message or an endorsement by the Operator. Advertisers and destination websites are responsible for their own offers, content, claims, transactions, and privacy practices, subject to any responsibility applicable law places on the Operator.
  • INVALID ADVERTISING ACTIVITY: You must not click advertisements for the purpose of generating revenue, coordinate clicks, use bots or scripts, create artificial impressions, clicks, viewability, or conversions, manipulate measurement, disguise traffic sources, interfere with consent signals, or otherwise generate invalid advertising activity.
  • PRIVACY, LOCAL STORAGE, ANALYTICS, AND COOKIES: Personal data, transient private-chat processing, browser-local conversation history, cookies, Google Analytics, advertising technologies, consent choices, vendor disclosures, and retention are governed by the Privacy Policy, Cookie, Local Storage, Analytics and Advertising Technology Policy, and Cookie Settings interface. Where required, non-essential technologies are not activated until the required consent is obtained.
  • THIRD-PARTY DESTINATIONS: Links, advertisements, wallets, exchanges, payment tools, and other third-party services may take you outside the Service. Separate terms and privacy notices apply. The Operator does not control an independent third party merely because the Service links to or interoperates with it.
  • REPORTING: Copyright, trademark, likeness, privacy, impersonation, child-safety, non-consensual intimate-content, advertisement, and other illegal-content reports are governed by the Copyright, DMCA, DSA and Illegal Content Policy and must be submitted through /feedback.

6. Licenses, User Input, and intellectual property

  • LIMITED USER LICENSE: Subject to these Terms and the incorporated policies, the Operator grants you a personal, limited, non-exclusive, non-transferable, non-sublicensable, and revocable right to access and use the Service for lawful personal purposes during the applicable access period.
  • ORIGINAL CHARACTER CONTENT: All public AI Character identities, names, biographies, personalities, stories, dialogue concepts, visual direction, catalog organization, and character media are created in advance by the Operator specifically for Aefia. The Operator may use generative artificial intelligence and manual selection, editing, enhancement, animation, and other digital production techniques.
  • OPERATOR RIGHTS: The Service, software, interfaces, databases, catalog structure, system prompts, original character concepts, original text, branding, and other Service Content are owned or lawfully controlled by the Operator to the extent rights exist under applicable law. No ownership right is transferred to you.
  • THIRD-PARTY COMPONENTS: Open-source software, fonts, icons, libraries, infrastructure, advertisements, and other non-character third-party components remain subject to their respective rights, licenses, notices, privacy policies, and terms.
  • USER INPUT OWNERSHIP: You retain any rights you lawfully hold in User Input. You represent that you have the rights and lawful authority necessary to submit it and that it does not violate law, another person's rights, a confidentiality obligation, or the incorporated policies.
  • TRANSIENT CHAT-PROCESSING LICENSE: For ordinary private chat, you grant the Operator a worldwide, non-exclusive, royalty-free license to receive, transmit, format, temporarily process, and return the current message and limited browser-supplied conversation context only as reasonably necessary to generate and deliver the requested text reply, apply automated safety and security controls, and operate the requested chat feature. This license does not authorize Aefia to persistently store ordinary private messages or generated replies.
  • TEXT-FORM PROCESSING LICENSE: For text, URLs, identifiers, feedback, and other information you voluntarily submit through an official support, privacy, payment, or reporting form, you grant the Operator a worldwide, non-exclusive, royalty-free license to receive, store, reproduce, transmit, format, and otherwise process that submission only as reasonably necessary to handle the request, prevent abuse, comply with law, and exercise or defend legal rights, as described in the Privacy Policy.
  • NO USER MEDIA OR PUBLICATION LICENSE: The Service does not provide a feature or license to upload files or media, generate images or videos, or publish public character profiles, images, videos, galleries, or other public media. Private chat text and text-form submissions do not become public Service Content merely because they are processed.
  • PRODUCT IMPROVEMENT: Aefia does not use a persistent archive of ordinary private chats for product improvement because no such archive exists. Aggregated technical metrics, de-identified operational information, and feedback voluntarily submitted by Users may be used to investigate failures, evaluate safety, prevent abuse, and improve reliability as described in the Privacy Policy. Private messages and generated replies are not used for unrelated advertising.
  • AI OUTPUTS: The legal status and protectability of AI-generated output may vary by jurisdiction and may depend on User Input, third-party material, and human contribution. To the extent the Operator may lawfully permit it, you may use output generated specifically for you for lawful personal purposes. No ownership, exclusivity, originality, non-infringement, or suitability is guaranteed.
  • PROHIBITED EXTRACTION: Unless expressly authorized in writing, you must not scrape, crawl, mirror, bulk-download, republish, sell, sublicense, create datasets from, train models on, reverse engineer, extract prompts from, clone characters from, or commercially redistribute the Service, Service Content, metadata, or content associated with another User.
  • FEEDBACK: If you voluntarily provide suggestions or feedback, the Operator may use them without payment or obligation, provided that doing so does not publicly identify you or process personal data contrary to the Privacy Policy.
  • RIGHTS COMPLAINTS: Intellectual-property and related rights complaints are handled under the Copyright, DMCA, DSA and Illegal Content Policy at /copyright. Publication, temporary restriction, removal, or restoration does not by itself constitute an admission concerning ownership, infringement, or legality.

7. Suspension, disclaimers, and liability

  • ENFORCEMENT ACTION: The Operator may block a request, require re-authentication, restrict a feature, suspend access, remove access to content, delay a transaction review, or terminate an Account or session where reasonably necessary to address suspected underage access, a material or repeated policy breach, unlawful or harmful conduct, fraud, payment abuse, invalid advertising activity, automation, scraping, security threats, legal obligations, or a credible rights or safety report.
  • IMMEDIATE ACTION: Action may be immediate and without prior notice where delay could create a child-protection, non-consensual-content, legal, safety, security, fraud, rights, or infrastructure risk. In other cases, the Operator may provide notice, an explanation, an opportunity to cure, or a review mechanism where reasonably practicable and legally appropriate.
  • USER CLOSURE: You may stop using the Service at any time and may request deletion of qualifying Account and other server-side personal data through the mechanism described in the Privacy Policy. Ending use does not automatically reverse a completed blockchain transaction or erase non-chat records that may lawfully be retained for security, payments, disputes, legal claims, compliance, or restricted backup rotation. Browser-local chat history must be deleted through the chat menu or browser site-data controls; Aefia cannot delete or restore it remotely.
  • EFFECT OF EXPIRATION OR TERMINATION: Expiration or termination ends the relevant license to use Paid Access and may make paid features unavailable. Browser-local chat history remains on the User's device unless the User or browser deletes it, but access to particular Service interfaces or Characters is not guaranteed after expiration or termination. Any refund or paid-access remedy is determined under the Payments Policy and mandatory law.
  • MANDATORY RIGHTS FIRST: Nothing in this section limits liability or remedies that cannot lawfully be limited, including applicable rights relating to paid digital services, fraud, willful misconduct, personal injury where exclusion is prohibited, or mandatory consumer protection.
  • AI LIMITATIONS: AI replies may be inaccurate, inconsistent, offensive, incomplete, unexpected, or unsuitable. They are generated for entertainment and are not professional, factual, or emergency advice. You are responsible for independently evaluating any output.
  • FREE FEATURES: To the maximum extent permitted by law, free features are provided on an “as is” and “as available” basis without a promise of uninterrupted availability, permanent server storage, a particular model, a particular AI Character, recoverability of browser-local history, or a specific result.
  • PAID DIGITAL SERVICE: Any paid feature remains subject to the description and material conditions shown at Checkout and to mandatory supply, conformity, update, remedy, withdrawal, and consumer-protection rules. A general disclaimer does not override those obligations.
  • THIRD PARTIES: The Operator is not responsible for an independent advertiser’s, wallet’s, exchange’s, blockchain’s, payment provider’s, or destination website’s content, claims, products, security, payments, availability, or privacy practices merely because the Service displays, links to, or interoperates with it. This does not exclude responsibility imposed by applicable law.
  • EXCLUDED LOSS: To the maximum extent permitted by law, the Operator is not liable for indirect, special, incidental, punitive, or consequential loss, lost opportunity, lost profit, or loss that was not reasonably foreseeable when the agreement was formed.
  • LIABILITY CAP: To the maximum extent permitted by law, the Operator’s aggregate monetary liability arising from a particular Paid Access period will not exceed the amount paid for that affected period. This cap does not apply where a limitation is prohibited or mandatory law requires a greater remedy.
  • USER-CREATED RISK: You are responsible for losses, third-party claims, or reasonable enforcement costs to the extent directly caused by your intentional unlawful conduct, fraud, infringement, security attack, invalid advertising activity, or material breach, but only where and to the extent applicable law permits.
  • SECURITY: No website, transmission method, browser, AI provider, blockchain, or storage system is completely secure. You should not submit unnecessary identifying, financial, medical, intimate, credential, wallet-secret, or third-party information to a chat or text form. Aefia's lack of persistent server-side chat history does not make message transmission end-to-end encrypted or eliminate risks on the User's device or within third-party AI infrastructure.
  • FORCE MAJEURE: To the extent permitted by law, the Operator is not responsible for delay or failure caused by events beyond reasonable control, including major provider outages, internet or power failures, cyberattacks, blockchain congestion, chain disruption, natural disasters, war, civil disorder, government action, or abrupt legal changes.

8. Changes and final provisions

  • CHANGES TO THESE TERMS: The Operator may update these Terms for valid legal, security, technical, payment, advertising, operational, or product reasons. The current version and effective date will be published on the Service.
  • NOTICE OF MATERIAL CHANGES: Where required by law or reasonably appropriate, the Operator will provide advance notice of a material change through the Service, an Account notice, email, or another durable method available for the affected User. A change will not retroactively remove an accrued right or rewrite a completed purchase.
  • ACCEPTANCE OF UPDATED TERMS: Continued use after the effective date of updated Terms constitutes acceptance only where applicable law permits. If you do not agree, you must stop using the affected Service. Active Paid Access remains subject to any mandatory notice, termination, refund, or continuation rights.
  • APPLICABLE LAW AND FORUM: These Terms are governed by the laws that apply under mandatory conflict-of-law rules to the Operator, the User, and the relevant transaction. Nothing in these Terms deprives a consumer of mandatory protections or access to a court or dispute mechanism that applicable law makes available in the consumer’s country of habitual residence.
  • DISPUTES: Before starting formal proceedings, Users are encouraged to contact support with sufficient details and allow a reasonable opportunity to investigate. This does not prevent urgent relief, a regulatory complaint, a statutory withdrawal or payment remedy, or use of a court or consumer-dispute mechanism available under applicable law.
  • ASSIGNMENT: You may not assign, transfer, sell, or sublicense your Account or rights under these Terms. The Operator may transfer the Service or this agreement as part of a lawful reorganization, financing, merger, acquisition, asset transfer, or sale, subject to applicable notice, consumer, and data-protection requirements.
  • SEVERABILITY: If a provision is held invalid or unenforceable, it will be limited or removed only to the minimum extent necessary, and the remaining provisions will continue in effect.
  • NO WAIVER: A delay or failure to enforce a provision does not waive the right to enforce it later. A waiver is effective only for the specific matter for which it is given.
  • ENTIRE AGREEMENT: These Terms, the incorporated policies, and the material terms shown at Checkout constitute the agreement concerning the Service and replace prior informal statements on the same subject.
  • LANGUAGE: Translations may be provided for convenience. The English version controls to the extent permitted by law, but this clause does not deprive a consumer of protections concerning language, transparency, or interpretation under mandatory law.
  • SURVIVAL: Provisions concerning payments, licenses, intellectual property, credential security, enforcement records, disclaimers, liability, disputes, and any term that by its nature must continue will survive expiration or termination.

9. Contact and legal requests

9.1. General support, Account questions, technical issues, security reports, and payment questions should be submitted through the official Contact page at /feedback. Privacy questions, data-rights requests, sensitive-data consent withdrawal, cookie questions, and advertising opt-outs should be submitted through the Privacy Request mechanism at /privacy.

9.2. Copyright notices, counter-notifications, trademark or likeness complaints, illegal-content notices, child-safety concerns, non-consensual intimate-content reports, advertisement complaints, and appeals should be submitted through the dedicated reporting channel at /feedback and are governed by the policy at /copyright.

9.3. Do not attempt to deliver an official support, payment, privacy, copyright, safety, or legal notice through an AI Character chat. Official forms accept text only. Do not send passwords, one-time codes, private keys, seed phrases, full payment credentials, unnecessary identity documents, unlawful intimate imagery, or suspected child sexual abuse material. The Operator aims to acknowledge complete standard requests within a reasonable time and may take up to approximately 15 days for a substantive response, depending on complexity, urgency, verification needs, and applicable legal deadlines.

General support and security: /feedback

Privacy and data-rights requests: /privacy

Copyright and illegal-content reports: /feedback

Payments, activation, and refunds: /payments-refunds

Acceptable use and content safety: /acceptable-use

AI content and 2257 compliance: /2257

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